Frequently Asked Questions

1. How do I know which reading power I need?

If you have had an eye examination recently, refer to the “ADD” value on your prescription. You may also use our online power guide for an approximate indication.

An online test cannot replace an eye examination. Please consult an optometrist if your two eyes require different powers, your vision has changed suddenly, or you experience headaches, eye strain or blurred distance vision.

2. What powers are available?

Our ready-to-wear reading glasses are available from +1.00 to +3.00 in steps of 0.25. Availability may vary by style and colour.

3. Can you make glasses for my prescription?

No. We only specialise in readymade reading glasses. Therefore, our glasses have the same reading power in both lenses. We do not currently make lenses for different powers in each eye, astigmatism, progressive correction or other customised prescriptions.

4. What type of lenses do you use?

Our current range uses optical-grade PMMA acrylic or CR-39 lenses, depending on the model. The applicable lens material and features are stated on each product page.

5. Are the lenses scratch-resistant?

Our lenses are made for regular daily use, but no lens is completely scratch-proof. Clean them with the supplied microfibre cleaning cloth and store them in the felt pouch when not in use.

Where a lens has a hard coating or another specific treatment, this will be mentioned on the product page.

6. Do you offer blue-light protection lenses?

Not at present. Blue-light protection lenses are being added to our range and will be clearly identified on the relevant product pages once available.

7. What are the frames made from?

Materials vary by design and include TR90 and other lightweight polymers, stainless steel and titanium. The material used for each frame is specified on its product page.

8. Are Read40 frames comfortable for extended wear?

Our frames are selected for everyday comfort, with an emphasis on low weight, balanced fit and easy wear. Features such as spring hinges, flexible temples and bridge design vary by model.

9. Do your glasses come in different sizes?

Each model is currently offered in one size, although the dimensions and fit vary between designs. If you are unsure, compare the overall width with a pair that already fits you well or contact us on WhatsApp for guidance.

10. Can I try the glasses on virtually?

We are working on a virtual try-on facility. Meanwhile, eligible purchases may be returned within 10 days of delivery if the fit or style is not right for you.

11. How quickly will my order be dispatched and delivered?

Orders are normally dispatched from our Mumbai warehouse within one business day, excluding national holidays and exceptional circumstances.

Delivery generally takes 1-3 days after dispatch in most major Indian cities and towns. Remote locations may take slightly longer. Tracking details will be shared after dispatch.

12. Is shipping free?

Yes. We offer free shipping across India.

13. How are the glasses packed?

Each pair is supplied with a felt pouch and a microfibre cleaning cloth. It is then placed in a protective Read40 box and an additional outer box for shipping.

14. How do I return a pair?

Contact us within 10 days of delivery at sales@read40.com or through WhatsApp. The glasses must be returned in their original condition and packaging. We will arrange a free doorstep pickup for eligible returns - no charge to you.

Sale items are not eligible for return or refund. Bundle offers remain covered by our free-returns policy. Please refer to our Returns and Refunds Policy for complete details.

15. When will I receive my refund?

Refunds are made to the original method of payment. Please allow up to 5 business days after we receive the returned item for the refund to reflect in your account.

16. Can I cancel an order?

You may cancel an order without charge before it is dispatched. If it has already been dispatched, you may refuse delivery, and the refund will be processed after the parcel returns to us.

17. Can I send Read40 glasses as a gift?

Yes. Gift wrapping is available on request. Please message us on WhatsApp before, or immediately after, placing your order and share the message you would like included.

18. Do you offer bundle discounts?

Yes. We periodically offer two-pair bundles and promotions on selected styles. Current offers, where available, will be shown on the website.

19. Do you have a physical store?

No. Read40 is presently an online-only store. Our 10-day free-returns policy allows you to assess the style and fit at home.

20. Are your glasses unisex?

Most Read40 designs can be worn by anyone. The best choice depends more on your face shape, preferred fit and personal style than on a gender label. However, for more specific guidance, we have provided a filter in our searches for gender. 

21. Do you offer corporate or bulk gifting?

Yes. We offer bulk pricing and customised packaging for orders above 100 units. Please email sales@read40.com or contact us on WhatsApp to discuss your requirement.

22. Can I speak to someone before ordering?

Certainly. Email us at sales@read40.com or message us on WhatsApp link here, and we will help you choose a suitable style and reading power.